Frequently asked questions
General questions
How do I manage my subscription, renewal, and payment method?
Sign in to your account and open billing or subscription settings to view renewal date, change card details, or cancel according to the terms you accepted. Some changes may route through your app store if you purchased there.
Can I use MedRevisions on more than one device?
Yes—your subscription is tied to your login, not a single machine. For security, avoid sharing credentials; simultaneous abuse may trigger protective limits described in our terms.
Can I export my progress or question history?
Export availability depends on the feature set shipped for your plan—some dashboards offer CSV or summary downloads where implemented. If you need a formal record, contact support with your use case.
How can I contact support and how quickly do you respond?
Use the in-site help or email channel listed on the contact page, including your account email and a screenshot if something looks wrong. Response times vary by volume, but we prioritise access and billing issues.
Do you offer group discounts for hospitals or study clubs?
Institutional or bulk pricing may be available for qualifying groups; reach out via sales or support with group size and intended use. Published consumer prices apply unless a written offer states otherwise.
Is there a referral or rewards programme?
Referral schemes run periodically and are described on the marketing site or in-account banners when active. Rewards, if any, follow the rules shown at signup for that campaign.
What accessibility features are supported?
We follow common web practices for keyboard navigation, readable contrast, and scalable text where feasible. If you need a specific accommodation, tell us your browser and device so we can advise workarounds or track a feature request.
How do you protect my account and study data?
Access requires authentication, and we apply industry-standard transport security for data in transit. Use a unique strong password, enable two-factor authentication if offered, and sign out on shared computers.
Getting started
How much does MedRevisions cost, and what do I get?
Plans are subscription-based and give you access to the full web platform on supported browsers, with tiered access depending on the product you choose (for example, Study Essential versus the full question bank). Pricing is shown at checkout in your currency where available, and you can compare features on each product page before you subscribe.
Is there a free trial or a way to try before I pay?
We offer free resources and limited-access experiences so you can explore the interface and sample content before committing. Exact trial length and eligibility can change with promotions, so check the signup or pricing page for the current offer.
Where do I access the platform after I subscribe?
You sign in through the MedRevisions website with the account you created at purchase. Your subscription unlocks the relevant sections in your dashboard; use the same login on any supported device where you study.
How long does it usually take to get exam-ready for PLAB 1?
Most working IMGs allow 12–16 weeks of consistent prep — roughly 60–80 questions per day plus expert-note review and one full mock per fortnight. With heavier rota load, 20 weeks is more realistic. The platform's readiness dashboard tracks accuracy across the bank and lets you know when you're hitting consistent above-65% pass-band performance across major specialties.
Is the question bank tailored to PLAB 1's 180-question, 3-hour format?
Yes. Every full mock simulates the real PLAB 1 paper: 180 SBAs in 3 hours, exam-style stem density, and a realistic specialty mix. You can also build custom blocks of any size — handy for when you only have a 30-minute window between shifts.
What study approach does MedRevisions support?
The platform is built around active recall—questions, explanations, notes, and mocks—so you can cycle through topics, identify gaps, and revisit weak areas. You can combine daily question practice with timed mocks closer to your exam date.
Is the content aligned with current UK licensing exam expectations?
Content is written and curated for UK licensing-style clinical reasoning, guideline-aware management, and communication themes relevant to UKMLA AKT, PLAB 1, and PLAB 2. We refresh items as clinical guidance and exam emphasis evolve, but you should always cross-check critical facts with current national guidance.
Can I study on my phone or tablet?
Yes. The site is responsive and works in mobile browsers on common phones and tablets. For the most reliable experience, use an up-to-date browser and a stable connection; some features may be easier on a larger screen for long review sessions.
How often is the question bank and platform content updated?
We add and revise questions, notes, and supporting material on a rolling basis rather than in a single annual drop. Major guideline shifts or exam-relevant themes are prioritised when the editorial team updates explanations and answer rationales.
How does MedRevisions compare to other UK licensing question banks?
MedRevisions combines a large UK-focused item set with integrated study tools such as Expert Notes, AI Professor, and mock exams in one account where your plan includes them. The best fit depends on how you learn; many candidates use one primary bank and supplement with official guidance and clinical experience.
What is your refund or cancellation policy?
You can manage renewal from your account or payment provider according to the terms shown at purchase. Refund eligibility depends on the plan, jurisdiction, and payment method rules in force when you subscribed, so review the checkout terms or contact support with your order details. One-time generation packs (for example, 30- and 60-generation packs used for personalised subject notes and mock debriefs) take effect immediately and are final and non-refundable. Unused pack generations never expire while your subscription remains active, and any generation that fails on our side is automatically credited back to your balance.